Do I have to use a particular Tenant Referencing Company to reference my tenant?

Yes you must have a Legal 4 Landlords full comprehensive reference.

Do I need to obtain credit checks for all tenants?

Yes, you must obtain a credit check & relevant references for each and every tenant named in the Tenancy Agreement(s), including marital spouses. Any dispute with an occupant in the property that is not a named tenant and has not passed a tenant reference will not be covered under the guarantee.

The Tenancy Agreement is renewed on a month by month rolling basis: is that ok?

Yes, however, rent arrears will be paid up to the expiry of the eviction notice (arranged by the claims department) up to the end of the guarantee or when vacant possession has been obtained or if the claim limit is reached, whichever event occurs first.

Should I take out this Guarantee at the commencement / renewal of the Tenancy Agreement?

Ideally Yes. If the Tenancy Agreement commenced or was renewed more than 14 days prior to the start of the cover you cannot make a claim within the first 3 months of the guarantee.

What types of tenant are acceptable for Legal Expenses Guarantee?

Working Persons as long as the Tenancy Agreement is directly between landlord & tenant and the tenant has passed a full tenant reference. Students and persons claiming DSS benefits are only acceptable if they have passed a tenant reference and are guaranteed (by way of a guarantor agreement correctly assigned to the Tenancy Agreement) by a person/organisation that has also passed a tenant reference.

My tenant has a CCJ, does this make a difference?

Tenants with CCJ's are unacceptable for the legal expenses guarantee.

How can I make a claim on my guarantee?

You will need to send a completed claim form along with all supporting documentation within 31 days of the event to Legal 4 Landlords, Claims department, 4 Webster Court, Westbrook Crescent, Gemini Business Park, Warrington, Cheshire, WA5 8WD.

What supporting documentation do I need to submit with my claim form?

• A copy of the referencing report.
• A copy of the tenancy agreement.
• Proof of problem i.e. letter from neighbour etc.